SHIPPING
Shipping costs and options are calculated at check out. Free domestic shipping within the US is provided as an option for orders over $80. It will be shipped as a USPS First Class Package.
International shipping is also available. Shipping prices will be calculated at checkout.
We offer three different shipping methods for all domestic orders:
- Olena Cafe Pick Up (Please read below, for Hawaii residents only)
- USPS First Class Package (2 business days)
- Priority Mail (1 business day)
Orders will be fulfilled within 1-2 business days after payment.
Once your order has been shipped, you will receive an email with your tracking number. Please allow 24 hours for your tracking number to show any movement.
Namikai is not responsible for lost or stolen packages that are confirmed delivered by tracking.
INTERNATIONAL SHIPPING
Shipping prices will be calculated at checkout.
International orders may incur additional taxes and custom duties upon arrival to your country. Please note, delivery of packages may be delayed in customs. Please allow additional time for your item to be delivered.
IN-STORE PICK UP -
We've teamed up with Olena Cafe to offer in-store pick up for any order.
Select "Olena Cafe Pick Up" at checkout to choose this option.
Location: Olena Cafe, 1631 Kapiolani Blvd Suite #2, Honolulu, HI 96814
Parking: 1661 Kapiolani Blvd, Honolulu, HI 96814 at the Old Jazz Minds lot
Store Hours: Monday - Friday 9am-5pm, Saturdays 9am - 3pm
Items will be dropped off at the cafe for pick up every Saturday. You may pick up your item any time the cafe is open after that. Items will be held for up to one week after being dropped off to Olena Cafe. If it is not picked up within a week, we will hold it and reach out to you for shipping options.
Order before 5pm on Friday to pick up for the next drop off.
You will receive an email confirmation that your item is ready for pick up with the pick up confirmation date as the "tracking number". If you have not received a tracking confirmation, your order has not been dropped off yet. If it has been longer than 3-4 business days, please contact us. Please double check the confirmation before going to Olena Cafe.
Get 10% off at Olena cafe when you pick up your order!
Please have your order confirmation number and photo ID ready when you drop by.